保健 - 第80期 - page 59

57
綜合報導
ӚႭ ޟ ჿዧᎸٙ༑ఱක˙əd˼Ϋ̘ซd˴΂ӚႭ
ҢλdҢ ٵ ֛̈ਪᕚədவՇմఱɓٜί͕ྑզd
Φွேաᅂᚤənn©fഅ٫ ܥࢻdቃՑഗࢱ΋͛ఱ
ൢࣛ ک ̮ࣸႩॆdʲএe࿀Љeਪൢҁଭdשש ˼
ٙ ٲ ၶႭj¨Љএேʔ፹dЫՉྼܨ ూ੻ܘ λٙd
ЫνᒔϞᕿဲ̙ూ ݟ ɓɨА൥ഃd޴ڦ ɓ֛ʔ፹d
ɪϣΪ މ ώଯׁəd࿁ʔৎnnf©ࢱ΋͛ᛓଭd
⭃ ێ ϾᏇ҄ή३əfɓ̩¨ʔ፹©dɓʲɰఱܨ ూ
əf
醫患之間的溝通
ߕ ਷ᔼኪࡪኪ࢕ྡ֍౶ɰಀႩᗆՑdᔼઃʘගٙ๖ஷ
ʘ ה ˸Ѣᗭd݊Ϊ މᕐ˙ஈ׵¨ઃ٫©ٙ᜗᜕ձ¨ᔼ
͛©ٙᝈ࿀Շࡈ ࿁ͭٙ˰ޢʕfίᔼઃᗫڷʕd͛ݺ
ٙ᜗᜕ၾவᗳ᜗᜕ٙ߅ኪႭ׼ʘගπίٙɓ֛ٙʱ
؜dவٜટၾशषٙତ൥೯͛ላ߉f੬̙ ڌତމ ᔼ͛
࿁ઃ٫˰ޢ ٙဋൖdޟ Ї͉݊࣬ٙ¨ݩ Ϝ©fϾԄλ
ٙႧԊ๖
ஷఱ݊ ࠅ
ᜫᔼ͛ձ
ઃ٫ঐ੄
ʝ޴ආɝ
־Ϥٙ˰
{{ޢ ᔼ
͛᜗ึՑ
ઃ٫ॆʲ
ٙश߮i
ઃ٫ჯึՑशष೯࢝ᜊʷٙІ್ཀ೻f
ה ˸dɓࡈλٙᔼ͛ɓ֛݊͛ݺ ຾᜕ᔮబٙᔼ͛d˼
ٝ༸ɛ᜗΢၇̌ঐٙॹ̰א ࠥЭഗ͛੭ݺԸٙ௦๨f
˼ঐ੽઺߅ࣣٙο༁Бග᜗ึՑषઃٙ೨߮ชաf˼
ঐ੽߅ኪ˴່ٙᅾᛐʕᓖ୭̈ԸΫᓥՑ˚੬͛ݺ ٙˀ
ܠ d݊ɓ၇¨પʉʿɛ©d¨ਗ਼ːˢː©d¨ɛΝϤːd
ːΝϤଣ©ٙᗳˢཀ೻fவᅵɰఱঐίᔼ͛ձઃ٫ʘ
ග ܔͭৎɓࡈ΍Νٙจ່˰ޢ f
ᔼኪ݊߅ኪdΝࣛɰ݊ɛኪfᔼ͛ίൢ طशषٙཀ೻
ʕdʔঐҪɛ᜗຅ϓዚኜdʔঐҪशष຅ϓ݊ዚኜ̈
ତ݂ٙღdϾࠅ ޶Ցषɛٙ͛ଣ᙮׌ձٟึ᙮׌dࠅ
޶Ցίशषً࿒ɨषɛᔶ᜗ձːଣ࿁ઋชٙცӋf ה
˸Ⴍdࠦ࿁षɛঐщ މ˼Ъ̈௰Ꮄʷٙ طᐕӔഄd࠯
΋՟Ӕ׵ᔼ͛ٙ˖ʷֵᘾe༸ᅃԄٝdՉϣʑ݊ਖ਼ุ
Ҧஔ˥๟f
A Patient Died After 3 Phrases Uttered
Once, a patient died one day after being told, “You came too late!”; the patient then requested the doctor to try harder
but was told, “Your disease has no treatment”; on further requests, the patient was told to get the “last rites”… It was like
pouring ice cold water. It is a pity that doctors talk too little; ask too little and listen too little. Of the numerous medical
malpractice cases, 80% arises from poor service attitudes of medics; only 20% are really technical faults. Nowadays,
with such hi-tech treatments distracting from the basic medical requirements, the humanity touch is lost. The poor
doctor-patient relationship has eroded the good image of medics. The Father of Medics – Hippocrates had put “words”
as the No. 1 skill of the doctor, above medications and surgery – words may benefit the patient but may also kill the
patient. Kind and positive words have psychological effect on the patient. Good communication skills also enable better
doctor-patient understanding as they are actually in two different worlds – only active communication can bridge the
gap. As patients are not machines, they have feelings, especially if the disease is serious.